Power BI Transformation at Flexsteel Industries

How this Furniture Manufacturer Gained Faster, More Reliable Insights from their Data

Client: Flexsteel Industries, Inc.
Partner: Fluid Ascent
Solution: Power BI Reporting Ecosystem with Unified Data Model

Overview

Flexsteel Industries, a leading manufacturer of furniture solutions, partnered with Fluid Ascent to modernize its reporting infrastructure and empower data-driven decision-making across the organization. The engagement focused on delivering insights to two key stakeholder groups: the Executive Leadership Team and the Sales Organization.

Challenge

Outdated Tools and Fragmented Insights

Flexsteel faced challenges with fragmented reporting tools, including legacy platforms that were difficult to maintain and a partially adopted Tableau implementation. The organization needed a scalable, user-friendly reporting solution that could unify data sources and support strategic and operational decision-making.

The Strategy

A Streamlined Power BI Ecosystem with a Centralized Data Model

Fluid Ascent developed a suite of Power BI reports tailored to the needs of both executives and sales leaders. At the core of the solution was a robust data model—Indigo—which served as a single source of truth for the organization. Indigo streamlined data access and ensured consistency across all reporting layers.

Key components of the solution included:

  • Custom Power BI dashboards for leadership and sales teams

  • Indigo data model for unified reporting logic

  • Integration with Flexsteel’s Snowflake data warehouse

  • Collaboration with Flexsteel’s advanced data team, leveraging their Informatica ETL processes

  • Row-level Security allowed for sales rep-specific heads-up display in reports

Kyle has been an exceptional partner in assisting us with the design and implementation of a robust and comprehensive business intelligence platform. His extensive knowledge and expertise are invaluable. Collaborating with him has been seamless. He is honest, diligent, and contributes significantly throughout the entire project lifecycle. Kyle consistently demonstrates unwavering commitment to our success. His genuine concern for others and his principled work ethic make him an indispensable asset. I wholeheartedly recommend him to anyone seeking a reliable and capable consultant.
— Steph Carnathan, Sr. Manager SIOP & Business Intelligence

The Partnership

Working in Sync with Flexsteel’s Internal Data Team

Fluid Ascent worked closely with Flexsteel’s sophisticated data team, whose expertise in Snowflake and Informatica was instrumental in the success of the project. This partnership enabled seamless integration and ensured the data and reporting foundation were strong and scalable.

Impact

From Report Fatigue to Reporting Flow

  • Retired legacy reporting platforms, reducing maintenance overhead

  • Phased out Tableau, which had limited adoption and costly infrastructure

  • Enabled faster, more reliable insights across departments

  • Improved data accessibility and trust through a centralized model

Why It Matters

More Confident Decisions. Less Reporting Overhead.

This engagement exemplifies how strategic collaboration and modern BI tools can transform organizational reporting. Fluid Ascent’s Power BI implementation, anchored by the Indigo model, helped Flexsteel unlock the full potential of its data ecosystem.

Kyle is an impressive talent and true partner who quickly grasped our business model to help drive a corresponding future vision for business analytics. Then, he can deliver that vision with a deep understanding of the underlying software platforms from multiple ERP systems, Integration tools, Data Warehouse technologies, and reporting tools such as PowerBI to deliver a compelling solution for our business.
— Mike McClaflin, Chief Information & Technology Officer

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